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Terms & Conditions

Terms and Conditions

Effective Date: May 7, 2026

Welcome to 3 Kings Kratom. By accessing or using this website, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our website or purchasing our products.

1. Eligibility

You must be at least 21 years of age to purchase products from this website. By placing an order, you confirm that you meet the legal age requirements in your jurisdiction.

2. Products & Disclaimer

Our products are intended for lawful purposes only. Statements made on this website have not been evaluated by the Food and Drug Administration (FDA). Our products are not intended to diagnose, treat, cure, or prevent any disease.

Consult your physician before using any kratom or botanical product, especially if you are pregnant, nursing, taking medications, or have a medical condition.

3. Restricted Shipping Areas

We do not ship kratom products to locations where kratom is prohibited or restricted by law. Orders placed from restricted areas may be canceled and refunded.

Restricted locations currently include but are not limited to:

  • Alabama
  • Arkansas
  • Indiana
  • Louisiana
  • Rhode Island
  • Vermont
  • Wisconsin
  • Sarasota County, FL
  • Union County, NC
  • Denver, CO
  • San Diego, CA
  • Oceanside, CA
  • Jerseyville, IL
  • Union County, MS

Customers are responsible for understanding and complying with their local laws before purchasing.

4. Orders & Payments

We reserve the right to refuse or cancel any order for any reason, including suspected fraud, pricing errors, or restricted shipping locations.

Payments are securely processed through approved payment providers.

5. Shipping

Orders are generally processed within 1 business day and shipped via UPS or other approved carriers. Delivery times are estimates only and are not guaranteed.

6. Intellectual Property

All website content including logos, graphics, product images, text, and branding are property of 3 Kings Kratom and may not be copied or reproduced without written permission.

7. Limitation of Liability

3 Kings Kratom shall not be held liable for any damages arising from the use or misuse of products sold on this website.

8. Changes to Terms

We reserve the right to update these Terms & Conditions at any time without prior notice.

9. Contact Information

If you have questions regarding these Terms & Conditions, please contact us through our website contact form.


Shipping Policy

Shipping Policy

Effective Date: May 7, 2026

Thank you for shopping with 3 Kings Kratom.

Processing Time

Orders are typically processed and shipped within 1 business day after payment is received.

Shipping Methods

We primarily ship using UPS and other approved shipping carriers.

Estimated Delivery Time

Most orders arrive within 2–3 business days depending on your location. Delivery times are estimates and may vary due to weather, carrier delays, holidays, or other factors outside our control.

Discreet Packaging

All orders are shipped in discreet, unmarked packaging for customer privacy.

Shipping Restrictions

We do not ship to states, counties, or municipalities where kratom or related products are prohibited.

If an order is placed from a restricted location, the order may be canceled and refunded.

Lost or Delayed Packages

Once a package leaves our facility and is in the possession of the shipping carrier, we are not responsible for carrier-related delays, lost packages, or delivery issues. However, we will do our best to assist customers with claims or tracking support.


Privacy Policy

Privacy Policy

Effective Date: May 7, 2026

At 3 Kings Kratom, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information.

Information We Collect

We may collect the following information when you use our website:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information
  • IP address and browser information

How We Use Your Information

Your information may be used to:

  • Process and fulfill orders
  • Communicate regarding your purchase
  • Provide customer support
  • Improve website functionality
  • Prevent fraud or unauthorized activity
  • Send promotional emails (you may opt out anytime)

Payment Security

We use secure payment processing and industry-standard encryption technologies to protect your personal and payment information.

Cookies

Our website may use cookies and analytics tools to improve user experience and website performance.

Third-Party Services

We may use third-party services such as payment processors, analytics providers, or shipping partners to operate our business.

Data Protection

We take reasonable precautions to protect your information; however, no method of internet transmission is completely secure.

Your Rights

You may request access, correction, or deletion of your personal information by contacting us.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time.


Refund Policy

Refund Policy

Effective Date: May 7, 2026

At 3 Kings Kratom, customer satisfaction is important to us.

Returns & Refund Eligibility

Due to the nature of consumable products, we generally do not accept returns on opened or used products.

Refunds or replacements may be issued for:

  • Incorrect items received
  • Damaged products during shipping
  • Missing items
  • Manufacturer defects

Reporting Issues

Customers must contact us within 7 days of delivery regarding any issue with an order.

Please include:

  • Order number
  • Photos of damaged or incorrect items
  • Description of the issue

Non-Refundable Items

We do not offer refunds for:

  • Opened or used products
  • Customer preference changes
  • Orders delayed by shipping carriers
  • Orders placed to restricted locations in error

Order Cancellations

Orders may only be canceled before shipment processing begins.

Refund Processing

Approved refunds are typically processed back to the original payment method within 5–10 business days depending on the payment provider.