Frequently Asked Questions

Why order from us?

We take pride in the variety and quality of our products, as well as our exceptional customer service.

If you have questions about our process or our products, email our customer support team using our convenient contact form, and we will help you find the product for you.

When will I receive my order?

We will ship your order the (business) day it is received. Orders are usually delivered by UPS within 2-3 business days, no matter where you are in the country. Please be advised that predicted delivery times are not guaranteed. Our products will be worth any wait that you have.

Do you offer discrete shipping?

All our packages are boxed in unmarked UPS packages. Every order is shipped discreetly.

What forms of payment do you accept?

We accept all major credit cards, as well as PayPal.

Is my payment secure?

We take extreme care to ensure that your information is not lost, misused, accessed, disclosed, altered, or destroyed. When you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. We follow all PCI-DSS requirements, and we implement additional generally accepted industry standards.

Does your Minneapolis store have parking?

We are located on Nicollet Avenue in the Village Center Mall. We have two entrances and plenty of parking!